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    The Application of quality function deployment (QFD) for identification of service quality to increase customer satisfaction in Natour Garuda Hotel Yogyakarta

    The Application of quality function deployment (QFD) for identification of service quality to increase customer satisfaction in Natour Garuda Hotel Yogyakarta by , ANDARINI, Ika Anitya, , Prof.Ir. Boma Wikan Tyoso, MSc.,PhD

    Published 2003
    Thesis

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