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    Reinventing the government and reaffirming total quality service to the public :: A public's perceived service quality perspective

    Reinventing the government and reaffirming total quality service to the public :: A public's perceived service quality perspective 著者: , GIKONYO, Wachinga Simon, , Dr. Harsono, M.Sc

    出版事項 1999
    学位論文

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