Kegagalan perkhidmatan: Implikasi kepada usahawan dalam industri perkhidmatan by Hussin, Zolkafli, Yeop Yunus, Nek Kamal

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Does employees’ brand knowledge influence their brand citizenship behavior?: The mediating role of brand commitment by Shaari, Hasnizam, Md. Salleh, Salniza, Hussin, Zolkafli

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Employees brand citizenship behavior: Front-liner versus backstage employees' perspective by Shaari, Hasnizam, Md Salleh, Salniza, Hussin, Zolkafli

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The effect of brand leadership styles on employees’ brand citizenship behavior by Shaari, Hasnizam, Md. Salleh, Salniza, Hussin, Zolkafli

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Relationship between brand knowledge and brand rewards, and employees' brand citizenship behavior: The mediating roles of brand commitment by Shaari, Hasnizam, Md. Salleh, Salniza, Hussin, Zolkafli

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Exploring the dimension of internal brand citizenship behavior in Malaysia: A case of northern Malaysia hotel by Hasan, Hasnizam, Md. Salleh, Salniza, Hussin, Zolkafli

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Factors influencing adoption of green practices by small and medium sized hotels in Thailand by Satchapappichit, Sruangporn, Hashim, Noor Azmi, Hussin, Zolkafli

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Integration of status consumption and theory of planned behavior: a conceptual framework by Altaf, Syed Naveed, Perumal, Selvan, Hussin, Zolkafli

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Employees brand citizenship behavior: front-liner versus backstage employees’ perspective by Shaari, Hasnizam, Md. Salleh, Salniza, Hussin, Zolkafli

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Pattern and attitude towards sick leave usage among civil servants by Ali, Hassan, Hussin, Zolkafli, A. Razak, Hanissah

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The influence of fairness on channel member relationship satisfaction: A case of Malaysian car dealers by Mohd Nor, Nor Azila, Perumal, Selvan, Hussin, Zolkafli

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Fairness and satisfaction in buyer-supplier relationship by Perumal, Selvan, Mohd Noor, Nor Azila, Hussin, Zolkafli

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The uses of power in influencing relationship economic satisfaction: an empirical analysis in the automobile industry in Malaysia by Perumal, Selvan, Mohd Noor, Nor Azila, Hussin, Zolkafli

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The making of global players: A look on Malaysian firms adopting e-commerce by Abu Bakar, Abdul Rahim, Hussin, Zolkafli, Hashim, Fariza

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Institutional forces and the adoption of green practices among small and medium sized hotel in Southern, Thailand by Satchapappichit, Sruangporn, Hashim, Noor Azmi, Hussin, Zolkafli, Inmuong, Yanyong

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Escalating the employee job satisfaction through internal market orientation: a childcare centre perspective by Sulaiman, Yaty, Othman, Abdul Rahim, Perumal, Selvan, Hussin, Zolkafli

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Escalating the employee organisational commitment through internal market orientation: childcare centre’s perspective by Sulaiman, Yaty, Othman, Abdul Rahim, Perumal, Selvan, Hussin, Zolkafli

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Service recovery strategy and customer satisfaction in higher education by Yeop Yunus, Nek Kamal, Hussin, Zolkafli, Yusoff, Rushami Zien

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Does use of power affects relationship's social satisfaction in manufacturer-dealers relationship? by Hussin, Zolkafli, Perumal, Selvan, Mohd Noor, Nor Azila, Othman, Abdul Rahim

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Dealer-supplier relationship satisfaction in Malaysian automobile industry by Mohd Noor, Nor Azila, Perumal, Selvan, Hussin, Zolkafli, Ahmad, Intan Shafinaz

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