Showing 1 - 5 results of 5 for search '290023 Hernon, Peter', query time: 0.02s Refine Results
  1. 1
    Assessing service quality : satisfying the expectations of library customers /

    Assessing service quality : satisfying the expectations of library customers / by 290023 Hernon, Peter, Altman, Ellen

    Published 2010
  2. 2
    Delivering satisfaction and service quality : a customer-based approach for libraries /

    Delivering satisfaction and service quality : a customer-based approach for libraries / by 290023 Hernon, Peter, Whitman, John R.

    Published 2001
  3. 3
    Library and library-related publications : a directory of publishing opportunities in journals, serials, and annuals /

    Library and library-related publications : a directory of publishing opportunities in journals, serials, and annuals / by 290023 Hernon, Peter, Pastine, Maureen, Williams, Sara Lou

    Published 1973
  4. 4
    The next library leadership : attributes of academic and public library directors /

    The next library leadership : attributes of academic and public library directors / by 290023 Hernon, Peter, Powell, Ronald R., Young, Arthur P.

    Published 2003
  5. 5
    Getting started with evaluation /

    Getting started with evaluation / by 290023 Hernon, Peter, Dugan, Robert E., 1952-, Matthews, Joseph R.

    Published 2014

Search Tools: