Consumer complaint behaviour, satisfaction with complaint handling, mobile phone dependency and relationship quality in mobile phone service industry by A. Rahman, Mohd. Khirzanbadzli

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A confirmatory factor analysis in a study of consumer complaint behaviour, satisfaction with complaint handling and relationship quality by A Rahman, Mohd. Khirzanbadzli, Haron, Sharifah Azizah, Paim, Laily, Osman, Syuhaily, Jaafar, Norlida

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The effect of soft and extreme action in public complaint behavior on satisfaction with complaint handling by A. Rahman, Mohd Khirzanbadzli, Haron, Sharifah Azizah, Paim, Laily, Osman, Syuhaily, Yunus, Noorlaila, Wee, Hassnah

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The effect of soft and extreme action in public complaint behavior on satisfaction with complaint handling by A. Rahman, Mohd Khirzanbadzli, Haron, Sharifah Azizah, Paim, Laily, Osman, Syuhaily, Yunus, Noorlaila, Wee, Hassnah

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The influence of impulse purchase orientation, brand orientation, prior online purchase experience and online trust on online purchase intention among working adults in Kuala Lu... by Ilias, Hatta, A Rahman, Mohd. Khirzanbadzli, Wan Rashid, Wan Edura, Othman, Abdul Kadir, Saihaini, Shamsul Baharin, Sharkawi, Ismawati, Malini, Helma