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  1. 1
    Monitoring Customer Satisfaction in Service Industry: A Cluster Analysis Approach

    Monitoring Customer Satisfaction in Service Industry: A Cluster Analysis Approach by Matúš Horváth, Alexandra Michalkova

    Published 2012-11-01
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    Article
  2. 2
    Monitoring Customer Satisfaction in Service Industry: A Cluster Analysis Approach

    Monitoring Customer Satisfaction in Service Industry: A Cluster Analysis Approach by Matúš Horváth, Alexandra Michalkova

    Published 2012-10-01
    Get full text
    Article

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