PROCEEDINGS : ACSIC ASEAN CIVIL SERVICE INNOVATION CONFERENCE, 18-19 November 2015 Hilton Kuala Lumpur / by Asean Civil Service Innovation Conference (2015 : Kuala Lumpur), Hamidin Abd. Hamid, Dr., editor, Emira Soleha Ramli, editor, Gayatri Raja Mohan, editor, Mohamad Khairie Shaari, editor, Satya Rekha, editor, Razak School of Government, organizer