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    An empirical study on the impact of personality traits on call center service performance and turnover intention of call agentss

    An empirical study on the impact of personality traits on call center service performance and turnover intention of call agentss by Lê Phước Luông, Nguyễn Thị Hồng Yến, Bành Thị Uyên Uyên

    Published 2020-08-01
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