Effects of a Web-Based Patient Portal on Patient Satisfaction and Missed Appointment Rates: Survey Study by Graham, Timothy A D, Ali, Samina, Avdagovska, Melita, Ballermann, Mark

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Patient Portal Implementation and Uptake: Qualitative Comparative Case Study by Avdagovska, Melita, Ballermann, Mark, Olson, Karin, Graham, Timothy, Menon, Devidas, Stafinski, Tania

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Tracing the Decisions That Shaped the Development of MyChart, an Electronic Patient Portal in Alberta, Canada: Historical Research Study by Avdagovska, Melita, Stafinski, Tania, Ballermann, Mark, Menon, Devidas, Olson, Karin, Paul, Pauline

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Validation of the Work Observation Method By Activity Timing (WOMBAT) method of conducting time-motion observations in critical care settings: an observational study by Gibney RT Noel, Mayes Damon C, Shaw Nicola T, Ballermann Mark A, Westbrook Johanna I

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