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  1. 1
    Understanding and Responding to the Complaining Behaviors of Restaurant Customers from Collectivist Cultures

    Understanding and Responding to the Complaining Behaviors of Restaurant Customers from Collectivist Cultures by Bendegül Okumuş

    Published 2019-05-01
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    Article
  2. 2
    Generation Y's dining out behavior

    Generation Y's dining out behavior by Bendegul Okumus, Ahmet Bulent Ozturk, Anil Bilgihan

    Published 2021-06-01
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    Article

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