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  1. 1
    Managing for Citizen Satisfaction: Is Good Not Enough?

    Managing for Citizen Satisfaction: Is Good Not Enough? by Brian K. Collins, Hyun Joon Kim, Jie Tao

    Published 2019-04-01
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    Article
  2. 2
    Mobilizing Voluntary Organizations in Taiwanese Emergency Response: Citizen Engagement and Local Fire Branch Heads

    Mobilizing Voluntary Organizations in Taiwanese Emergency Response: Citizen Engagement and Local Fire Branch Heads by Wei-Ning Wu, Ssu-Ming Chang, Brian K. Collins

    Published 2020-10-01
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    Article

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