An Exploratory Research on Deviant Behaviors of Problem Patrons in Taiwan’s Public Library by Chen Su-May Sheih

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大學圖書館流通館員因應攻擊型讀者之服務策略研究： 從情緒勞務的層面探討 A Study on University Circulation Librarian’s Service Strategy to Cope with Aggressive Patron: The Perspective of Emotional Labor... by Chen Su-May Sheih

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流通館員情緒勞務與情緒耗竭之調查研究: 以大學圖書館之刁難讀者服務為例 A Survey of Circulation Librarians’ Emotional Labor and Emotional Exhaustion: The Case of Difficult Patron Service in University Libraries... by Chen Su-May Sheih

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Organizational Innovation Behavior in Taiwan’s University Libraries: A Quantitative Study by Chen Su-May Sheih

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公共圖書館小說讀者諮詢顧問 服務需求之研究： 以臺北都會區成人讀者為例 The Demand for Fiction Readers’ Advisory Service in Public Libraries: An empirical study of adult readers in Taipei Metropolitan Area... by Chen Su-May Sheih, Shu-Hua Chang

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A Study on Emotional Healing Efficacy of Fiction for Undergraduate by Chen Su-May Sheih, Pi-Fen Chang Chien

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