Showing 1 - 1 results of 1 for search 'Clark, Colin MacKinnon', query time: 0.02s Refine Results
  1. 1
    Communication strategies of call center agents : a multi-method study of solidarity building and conversation control on agent performance

    Communication strategies of call center agents : a multi-method study of solidarity building and conversation control on agent performance by Clark, Colin MacKinnon

    Published 2011
    Get full text
    Thesis

Search Tools: