Supporting your support staff during crises: recommendations for practice leaders to develop a relational workplace by Dakin, F, Rai, T, Paparini, S, Greenhalgh, P

Training needs for staff providing remote services in general practice: a mixed-methods study by Greenhalgh, T, Payne, R, Hemmings, N, Leach, H, Hanson, I, Khan, A, Miller, L, Ladds, E, Clarke, A, Shaw, SE, Dakin, F, Wieringa, S, Rybczynska-Bunt, S, Faulkner, SD, Byng, R, Kalin, A, Moore, L, Wherton, J, Husain, L, Rosen, R