Strategic components in relation to CRM amongst SMTEs of the Eastern Cape, South Africa. by Dr Dinesh Vallabh

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Customer relationship management readiness in small to medium tourism enterprises with a focus on organisational characteristics: The Eastern Cape Province of South Africa. by Dr Dinesh Vallabh

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Influence of demographic factors on business performance in small to medium tourism enterprises (SMTEs) by Dinesh Vallabh, Osward Mhlanga

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Effects of a healthy lifestyle on staff productivity in the hotel industry of East London, Eastern Cape. by Zwelethu Mtshokotshe, Dinesh Vallabh

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Perceived economic impacts of the National Arts Festival on Bed and Breakfast establishments: A case study of Grahamstown, Joza Location. by Dr. Dinesh Vallabh, Hluliwe Kutsi

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Assessing tourism as a catalyst for rural development and community awareness: A case study of Coffee Bay, Mqanduli in the Eastern Cape Province. by Prof Dinesh Vallabh, Sakhumzi Woyikani

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Skills as Impediment to Small and Medium Tourism Enterprises (SMTEs), Eastern Cape, South Africa. by Siyabonga Mxunyelwa, Dr. Dinesh Vallabh

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Corporate Social Responsibility (CSR) as a strategy to manage the impact of HIV and AIDS within Tourism Workplaces: A case study of Buffalo City. by Kimrochey Goliath, Dr Dinesh Vallabh

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Factors preceding CRM readiness in small- and medium-sized tourism enterprises by Dinesh Vallabh, Laetitia Radder, Danie Venter

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Assessing Community Engagement and Tourism Development: A case study of Nqileni, Bulungula Lodge in the Eastern Cape Province. by Dinesh Vallabh, Amanda Ndzimeni, Lwazi Apleni

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The implications of the proposed carbon tax in South Africa’s tourism industry. by Lwazi Apleni, Siyabonga Mxunyelwa, Dinesh Vallabh

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Understanding the Service delivery protests in South Africa: A case study of Duncan Village by Mvuyisi Ndasana, Dinesh Vallabh, Siyabonga Mxunyelwa

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Residents’ perceptions of the economic benefits brought by religious tourism: A case study of Quigney, East London. by Dr Dinesh Vallabh, Sindisisisa Maxongo, Lwazi Apleni

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Motivation for tourists’ participation in religious tourism in Eastern Cape: A case study of Buffalo City, South Africa. by Lwazi Apleni, Dr. Dinesh Vallabh, Unathi Sonwabile Henama

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