Strategic components in relation to CRM amongst SMTEs of the Eastern Cape, South Africa. by Dr Dinesh Vallabh

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Customer relationship management readiness in small to medium tourism enterprises with a focus on organisational characteristics: The Eastern Cape Province of South Africa. by Dr Dinesh Vallabh

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Perceived economic impacts of the National Arts Festival on Bed and Breakfast establishments: A case study of Grahamstown, Joza Location. by Dr. Dinesh Vallabh, Hluliwe Kutsi

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Skills as Impediment to Small and Medium Tourism Enterprises (SMTEs), Eastern Cape, South Africa. by Siyabonga Mxunyelwa, Dr. Dinesh Vallabh

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Corporate Social Responsibility (CSR) as a strategy to manage the impact of HIV and AIDS within Tourism Workplaces: A case study of Buffalo City. by Kimrochey Goliath, Dr Dinesh Vallabh

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Residents’ perceptions of the economic benefits brought by religious tourism: A case study of Quigney, East London. by Dr Dinesh Vallabh, Sindisisisa Maxongo, Lwazi Apleni

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Motivation for tourists’ participation in religious tourism in Eastern Cape: A case study of Buffalo City, South Africa. by Lwazi Apleni, Dr. Dinesh Vallabh, Unathi Sonwabile Henama

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