Utilising Artificial Intelligence to Turn Reviews into Business Enhancements through Sentiment Analysis by Eliza Nichifor, Gabriel Brătucu, Ioana Bianca Chițu, Dana Adriana Lupșa-Tătaru, Eduard Mihai Chișinău, Raluca Dania Todor, Ruxandra-Gabriela Albu, Simona Bălășescu

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