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  1. 1
    The Ombudsman Handbook

    The Ombudsman Handbook by Hendry, James, Rowe, Mary, et al.

    Published 2024
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  2. 2
    The Corporate Ombudsman Handbook, second edition

    The Corporate Ombudsman Handbook, second edition by Hendry, James, Marti, Virgil, Trocchio, Carole, Bensinger, Ann, Rowe, Mary

    Published 2024
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