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  1. 1
    Applying Importance-Performance Analysis as a Service Quality Measure in Food Service Industry

    Applying Importance-Performance Analysis as a Service Quality Measure in Food Service Industry by Gwo-Hshiung Tzeng, Hung-Fan Chang

    Published 2011-09-01
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    Article
  2. 2
    A Causal Decision Making Model for Knowledge Management Capabilities to Innovation Performance in Taiwan’s High-Tech Industry

    A Causal Decision Making Model for Knowledge Management Capabilities to Innovation Performance in Taiwan’s High-Tech Industry by Hung-Fan Chang, Gwo-Hshiung Tzeng

    Published 2010-12-01
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    Article

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