Universities’ and Academics’ Resources Shaping Satisfaction and Engagement: An Empirical Investigation of the Higher Education System by Jana Prodanova, Ljupco Kocarev

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How Beneficial is Social Media for Business Process Management? A Systematic Literature Review by Jana Prodanova, Amy Van Looy

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Should I Leave My Country? Higher Education Value Shaping Students’ Satisfaction and Brain Drain Intentions in Western Balkans by Nina Petreska, Jana Prodanova, Ljupco Kocarev

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Why do customers value m-banking apps? A stimulus-organism-response perspective by Nikolina Palamidovska-Sterjadovska, Jana Prodanova, Anita Ciunova-Shuleska

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Between love and boycott: a story of dual origin brands by Dalia Abdelwahab, Nadia Jiménez, Sonia San-Martín, Jana Prodanova

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