Exploring the sociocultural contexts in which healthcare staff respond to and use online patient feedback in practice: In-depth case studies of three NHS Trusts by Lauren Ramsey, Rebecca Lawton, Laura Sheard, Jane O’Hara

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“Feedback is indeed a dainty dish to set before the Trust”: Comparing how online patient feedback is responded to and used across three hospital Trusts in England by Lauren Ramsey, Laura Sheard, Rebecca Lawton, Jane O'Hara

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How do healthcare staff respond to patient experience feedback online? A typology of responses published on Care Opinion by Lauren Ramsey, Laura Sheard, Rebecca Lawton, Jane O'Hara

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Correction: The feasibility and acceptability of implementing video reflexive ethnography (VRE) as an improvement tool in acute maternity services by Siobhan McHugh, Laura Sheard, Jane O’Hara, Rebecca Lawton

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The feasibility and acceptability of implementing video reflexive ethnography (VRE) as an improvement tool in acute maternity services by Siobhan McHugh, Laura Sheard, Jane O’Hara, Rebecca Lawton

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How older people enact care involvement during transition from hospital to home: A systematic review and model by Jenni Murray, Natasha Hardicre, Yvonne Birks, Jane O’Hara, Rebecca Lawton

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Systemic safety inequities for people with learning disabilities: a qualitative integrative analysis of the experiences of English health and social care for people with learning d... by Lauren Ramsey, Abigail Albutt, Kayley Perfetto, Naomi Quinton, John Baker, Gemma Louch, Jane O’Hara

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Evaluating an intervention to improve the safety and experience of transitions from hospital to home for older people (Your Care Needs You): a protocol for a cluster randomised con... by Rebecca Lawton, Jenni Murray, Ruth Baxter, Gerry Richardson, Sarah Cockayne, Kalpita Baird, Laura Mandefield, Stephen Brealey, Jane O’Hara, Robbie Foy, Laura Sheard, Alison Cracknell, Edmund Breckin, Catherine Hewitt, on behalf of the PACT research team

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Improving patient safety through the involvement of patients: development and evaluation of novel interventions to engage patients in preventing patient safety incidents and protec... by John Wright, Rebecca Lawton, Jane O’Hara, Gerry Armitage, Laura Sheard, Claire Marsh, Angela Grange, Rosemary RC McEachan, Kim Cocks, Susan Hrisos, Richard Thomson, Vikram Jha, Liz Thorp, Michael Conway, Ashfaq Gulab, Peter Walsh, Ian Watt

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