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  1. 1
    Predicting Customer Churn and Retention Rates in Nigeria’s Mobile Telecommunication Industry Using Markov Chain Modelling

    Predicting Customer Churn and Retention Rates in Nigeria’s Mobile Telecommunication Industry Using Markov Chain Modelling per Adebiyi Sulaimon Olanrewaju, Oyatoye Emmanuel Olateju, Mojekwu Joseph Nnamdi

    Publicat 2015-12-01
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    Article
  2. 2
    Impact of Information Sharing on Customer Satisfaction Level in the Fast-Moving Consumer Goods (FMCGs) Industry in Nigeria

    Impact of Information Sharing on Customer Satisfaction Level in the Fast-Moving Consumer Goods (FMCGs) Industry in Nigeria per Ezeoke Golda Nkeiruka, Emmanuel Olateju Oyatoye, Joseph Nnamdi, Chukwuneke Okorie

    Publicat 2024-01-01
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    Article

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