Tour guides performance in Malaysia : application of the importance performance analysis by Khalifah, Zainab

Community capacity building: lessons from Miso Walai Homestay by Hamzah, Amran, Khalifah, Zainab

Community supporting attitude toward community-based tourism development; non-participants perspective by Ebrahimi, Sajad, Khalifah, Zainab

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Malaysia: An emerging tourist destination in the ASEAN region by Tahir, Shaharuddin, Khalifah, Zainab

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Local people perceptions toward social, economic and environmental impacts of tourism in Kermanshah (Iran) by Mohammadi, Mostafa, Khalifah, Zainab, Hosseini, Hasan

A historical review of business incubation models by Indiran, Logaiswari, Khalifah, Zainab, Ismail, Kamariah

Training Tourism Planners; Case Study Of The Tourism Planning Programme At Universiti Teknologi Malaysia by Hamzah, Amran, Khalifah, Zainab, Dahlan, Nor Azlina

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Service quality as moderator in the relationship between experience and value by Kwok, See Ying, Jusoh, Ahmad, Khalifah, Zainab

Customer relationship management in small and medium sized hotels by Feiz, Setareh, Khalifah, Zainab, Ghotbabadi, Ali Ramezani

Customer relationship management in organization by Feiz, Setareh, Khalifah, Zainab, Ghotbabadi, Ali Ramezani

Customer relationship management in small and medium sized hotels by Feiz, Setareh, Khalifah, Zainab, Ali Ramezani, Ghotbabadi

The influence of service quality on satisfaction: does gender really matter? by Kwok, See Ying, Jusoh, Ahmad, Khalifah, Zainab

Motivation and satisfactionat special sport event by Ahmad, Siti Nurhafizah, Sulaiman, Zuraidah, Khalifah, Zainab

An analysis of key factors for quality practices in the UAE's industry by Doulatabadi, Mehran, Khalifah, Zainab, Mohd. Yusof, Sha'ri

Kajian mengenai tahap kualiti pendidikan tinggi dari perspektif pelajar di Universiti Teknologi Malaysia by Ab. Rahman, Hamidah, Khalifah, Zainab, Arif, Shoki, Sirin, Rosnah

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Conceptual framework for experiences’ quality based on senses’ perception with behaviour as a mediator: In the context of cultural heritage attractions by Abd. Rahman, Nur Hidayah, Khalifah, Zainab, Ismail, Hairul Nizam

The senses in tourism: why is it important? by Ismail, Hairul Nizam, Abd. Rahman, Nur Hidayah, Khalifah, Zainab

Entanglement between visitor and attractions through sensory experiences perspective in the context of cultural heritage tourism by Ismail, Hairul Nizam, Abd. Rahman, Nur Hidayah, Khalifah, Zainab

Engaging university roles in social inclusion by Shaari, Roziana, Panatik, Siti Aisyah, Rajab, Azizah, Khalifah, Zainab

The moderating role of integrated persuasive communication messages towards pro-environmental behaviour by Masodl, Adaviah, Sulaiman, Zuraidah, Hashim, Noor Hazarina, Khalifah, Zainab