From Diagnosis to Melioration of Sustainable Development in SMEs: The SME-Sustainability Compass by Labelle François, Le Dinh Thang

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Smart Data as a Service by Le Dinh Thang, Dam Nguyen Anh Khoa

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Enabling Business Analytics in SMEs: The Trivi Open-source System by Le Dinh Thang, Vu Thi My Hang

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Leveraging Service Science for Strategic Marketing: A Case Study of a Canadian Mattress Company by Menvielle William, Le Dinh Thang, Vu Manh-Chiên

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Preface by Carrubbo Luca, Le Dinh Thăng, Drăgoicea Monica, Walletzký Leonard

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Preface by Ralyté Jolita, Carrubbo Luca, Drăgoicea Monica, Le Dinh Thang

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Towards a Rule Modeling Framework for Context-aware Smart Service Systems by Vu Thi My Hang, Pham Thi Thanh Thoa, Le Dinh Thang

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A Service Science Perspective on Resilience of Service Organisations by Le Dinh Thang, Thi Thanh Thoa Pham, Dam Nguyen Anh Khoa, Menvielle William

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The Implementation of Integrated Multichannel Services in the Hospitality Sector in Vietnam by Ngo Thi Khue Thu, Nguyen Phuong Thao, Le Dinh Thang, Dam Nguyen Anh Khoa

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Customer Intelligence in the Cultural Sector: The Case of a Quebec Museum by Le Dinh Thang, Dam Nguyen Anh Khoa, El Ourabi Hédia, Menvielle William, Trespeuch Léo, Zouiten Saïd

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