Consequences of cruise line involvement: a comparison of first-time and repeat passengers by Chua, Bee-Lia, Lee, Sanghyeop, Han, Heesup

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Role of service encounter and physical environment performances, novelty, satisfaction, and affective commitment in generating cruise passenger loyalty by Lee, Sanghyeop, Chua, Bee-Lia, Han, Heesup

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The role of physical environment in leisure service consumption: evidence from a ski resort setting by Chua, Bee Lia, Lee, Sanghyeop, Huffman, Lynn, Hyun, Suk Choi

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Independent café entrepreneurships in Klang Valley, Malaysia – challenges and critical factors for success: does family matter? by Lee, Sanghyeop, Lee, Kai Sean, Chua, Bee Lia, Han, Heesup

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Shaping and enhancing airport lounge experiences: the application of brand personality and image congruity theories by Lee, Sanghyeop, Chua, Bee-Lia, Kim, Hyeon-Cheol, Han, Heesup

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Hotel restaurants’ challenges and critical success factors in Klang Valley, Malaysia: the inseparable roles of support centers and revenue streams by Lee, Sanghyeop, Lee, Kai Sean, Chua, Bee Lia, Han, Heesup

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Investigation of cruise vacationers’ behavioral intention formation in the fast-growing cruise industry: the moderating impact of gender and age by Chua, Bee Lia, Lee, Sanghyeop, Hyeon, Cheol Kim, Heesup, Han

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The role of brand personality, self-congruity, and sensory experience in elucidating sky lounge users’ behavior by Chua, Bee Lia, Kim, Hyeon Cheol, Lee, Sanghyeop, Han, Heesup

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Impact of core-product and service-encounter quality, attitude, image, trust and love on repurchase: full-service vs low-cost carriers in South Korea by Han, Heesup, Yu, Jongsik, Chua, Bee Lia, Lee, Sanghyeop, Kim, Wansoo

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Relationships among emotional and material rewards, job satisfaction, burnout, affective commitment, job performance, and turnover intention in the hotel industry by Koo, Bonhak, Yu, Jongsik, Chua, Bee Lia, Lee, Sanghyeop, Han, Heesup

Customer restaurant choice: an empirical analysis of restaurant types and eating-out occasions by Chua, Bee Lia, Ab Karim, Muhammad Shahrim, Lee, Sanghyeop, Han, Heesup

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Impact of functional/cognitive and emotional advertisements on image and repurchase intention by Chua, Bee Lia, Han, Heesup, Hong, Ngoc Nguyen, Song, Hakjun, Lee, Sanghyeop

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Role of airline food quality, price reasonableness, image, satisfaction, and attachment in building re-flying intention by Han, Heesup, Lee, Kai Sean, Chua, Bee Lia, Lee, Sanghyeop, Kim, Wansoo

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Price, people, location, culture and reputation: determinants of Malaysia as study destination by international hospitality and tourism undergraduates by Lee, Sanghyeop, Nguyen, Hong Ngoc, Lee, Kai Sean, Chua, Bee Lia, Han, Heesup

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Drivers of brand loyalty in the chain coffee shop industry by Han, Heesup, Hong, Ngoc Nguyen, Song, Hakjun, Chua, Bee Lia, Lee, Sanghyeop, Kim, Wansoo

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Role of social network services (SNS) sales promotions in generating brand loyalty for chain steakhouses by Han, Heesup, Hong, Ngoc Nguyen, Song, Hak Jun, Chua, Bee Lia, Lee, Sanghyeop, Kim, Wansoo

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