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    THE EFFECT OF SERVICE QUALITY, SERVICE RECOVERY, AND BRAND IMAGE ON RIDERSHIP LOYALTY MEDIATED BY RIDER SATISFACTION (STUDY ON MRT JAKARTA PASSENGERS)

    THE EFFECT OF SERVICE QUALITY, SERVICE RECOVERY, AND BRAND IMAGE ON RIDERSHIP LOYALTY MEDIATED BY RIDER SATISFACTION (STUDY ON MRT JAKARTA PASSENGERS) by Muhammad Iqbal Firdaus, Lis Lesmini2, Bayu Izaghi, Bayu Izaghi, Bayu Izaghi

    Published 2023-04-01
    Article

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