Perceived Corporate Reputation and Pride as Drivers of Frontline Employees’ Reputation Impact Awareness: Mediating Role of Job Satisfaction by Vesna Babić-Hodović, Maja Arslanagić-Kalajdžić

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Consumer risk perception and behavior change intentions: Evidence from the Covid-19 pandemic by Vahidin Katica, Maja Arslanagić-Kalajdžić, Emina Smajić

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The role of higher education and civic involvement in converting young adults' social responsibility to prosocial behavior by Nikša Alfirević, Maja Arslanagić-Kalajdžić, Žan Lep

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Understanding the dimensions of managerial decency construct by Belma Hadžiomerović, Emir Kurtić, Maja Arslanagić Kalajdžić

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Internal versus external service quality: reflections of employees and customers in the mirror by Emir Ganic, Vesna Babic-Hodovic, Maja Arslanagic-Kalajdzic

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Students’ Perceptions about Role of Faculty and Administrative Staff in Business Education Service Quality Assessment by Maja Arslanagić-Kalajdžić, Selma Kadić-Maglajlić, Muris Čičić

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Ipa and Servperf quality conceptualisations and their tole for satisfaction with hotel services by Vesna Babić-Hodović, Maja Arslanagić-Kalajdžić, Amra Banda, Amina Sivac

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