Interventions that improve patient experience evidenced by raising HCAHPS and CG-CAHPS Scores: A narrative literature review by Heather Hurwitz, MaryBeth Mercer, Susannah Rose

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Assessing Patient Interest in Individualized Preventive Care Recommendations by Glen B. Taksler, Mary Beth Mercer, Angela Fagerlin, Michael B. Rothberg

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Transgender women’s perspectives on mental health care related to vaginoplasty for gender affirmation by Emily E. Marra, Hilary Mabel, Sharon Feldman, Mary Beth Mercer, Murat Altinay, Cecile A. Ferrando

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Virtual prenatal visits associated with high measures of patient experience and satisfaction among average-risk patients: a prospective cohort study by Bethany Bruno, Mary Beth Mercer, Sabahat Hizlan, Julian Peskin, Paul J. Ford, Ruth M. Farrell, Susannah L. Rose

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Categorizing and Rating Patient Complaints: An Innovative Approach to Improve Patient Experience by Stephanie Bayer JD, Paul Kuzmickas JD, Adrienne Boissy MD, MA, Susannah L. Rose PhD, MS, Mary Beth Mercer MPH

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Patient-Centered Obstetric Care in the Age of Cell-Free Fetal DNA Prenatal Screening by Patricia K Agatisa PhD, MS, Mary Beth Mercer MPH, Ariane Mitchum MA, Marissa B Coleridge CGC, MS, Ruth M Farrell MD, MA

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Patient Experience in Virtual Visits Hinges on Technology and the Patient-Clinician Relationship: A Large Survey Study With Open-ended Questions by Susannah Rose, Heather McKee Hurwitz, Mary Beth Mercer, Sabahat Hizlan, Kari Gali, Pei-Chun Yu, Caroline Franke, Kathryn Martinez, Matthew Stanton, Matthew Faiman, Peter Rasmussen, Adrienne Boissy

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Cardiovascular care guideline implementation in community health centers in Oregon: a mixed-methods analysis of real-world barriers and challenges by Rachel Gold, Arwen Bunce, Stuart Cowburn, James V. Davis, Celine Hollombe, Christine A. Nelson, Jon Puro, John Muench, Christian Hill, Victoria Jaworski, MaryBeth Mercer, Colleen Howard, Nancy Perrin, Jennifer DeVoe

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