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  1. 1
    Measuring service quality in gourmet coffee restaurants in Penang

    Measuring service quality in gourmet coffee restaurants in Penang by Ramli, Kamal Izzuwan, Yusof, Noor Suhaila, Mohamed, Muharis

    Published 2004
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    Monograph
  2. 2
    Competitive benchmarking of hotels’ service quality using analytic hierarchy process

    Competitive benchmarking of hotels’ service quality using analytic hierarchy process by Engku Abu Bakar, Engku Muhammad Nazri, Ku-Mahamud, Ku Ruhana, Mohamed, Muharis

    Published 2015
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    Conference or Workshop Item

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