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Branding capabilities in information and knowledge services, applying grounded theory by Farzane sahli, Mohammad Reza Esmaili Givi
Published 2014-06-01
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The classification of WebQual dimensions based on the asymmetric impact-performance of Kano\'s customer satisfaction model: A case study of the Tehran virtual university website by Zahra Kargar Azad, Mohammad Reza Esmaili Givi, Maryam Nakhoda, Davoud Haseli
Published 2016-06-01
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