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The mediating role of student satisfaction between quality management principles of ISO 9001:2008 and communication behavior in higher education by Mohd. Noor Azizaman, Nur Mazreen, Md. Ariff, Mohd. Sholi, Zakwan @ Zakuan, Norhayati Mohmad, Mat Saman, Muhamad Zameri
Published 2015Conference or Workshop Item