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Pelaksanaan teknologi pelanggan : pelayan melalui pendekatan pangkalan data teragih dalam sistem akademik (SMAT) / by 334542 Ahmad Ismail, Zailani Mohamed Sidek, Assoc.Prof.Dr., Noriah Idris, Halimah Hassan, Zuraini Ismail, Assoc.Prof.Dr., Noh Abd. Samad, Noor Mohamad Abdul Hamid, Seminar Penilaian Program IRPA & UPP Universiti Teknologi Malaysia (1992 : Universiti Teknologi Malaysia, Skudai, Malaysia)