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    Satisfying Customers Using Total Quality Management: The Mediating Role of Control Systems

    Satisfying Customers Using Total Quality Management: The Mediating Role of Control Systems by Zulnaidi Yaacob, Ommei Kolsum S. Router

    Published 2010-05-01
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    Article
  2. 2
    Satisfying Customers Using Total Quality Management: The Mediating Role of Control Systems

    Satisfying Customers Using Total Quality Management: The Mediating Role of Control Systems by Zulnaidi Yaacob, Ommei Kolsum S. Router

    Published 2010-06-01
    Get full text
    Article

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