The influence of emotional intelligence on front-line employees' job performance in service businesses / Abdul Kadir Othman by Othman, Abdul Kadir

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The Differences Between ISO 9000 Certified Companies and Non-ISO Companies in Terms of Employee Job Satisfaction, Commitment and Organizational Performance in Service Industry by Othman, Abdul Kadir

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Emotional intelligence and work effectiveness in service organizations: The preliminary findings by Othman, Abdul Kadir

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Competitive intelligence practices by Government Links Companies (GLCs) in Malaysia by Wahab, Samsudin, Othman, Abdul Kadir

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The influence of emotional intelligence on tacit knowledge sharing in service organizations by Othman, Abdul Kadir, Abdullah, Hazman Shah

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The moderating role of work involvement in influencing the relationship between person-environment fit and organizational citizenship behaviour among public service employees / Ayu... by Abdullah Thani, Ayu Kamareena, Othman, Abdul Kadir

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The moderating effect of service types on the relationship between emotional intelligence and organization role / Abdul Kadir Othman, Mohamed Sulaiman and Ali Al-Kahtani by Othman, Abdul Kadir, Sulaiman, Mohamed, Al-Kahtani, Ali

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The influence of emotional intelligence on job performance of frontline service employees: the moderating role of service types / Abdul Kadir Othman and Syarifah Farrah Hanim Syed... by Othman, Abdul Kadir, Syed Muhsin, Syarifah Farrah Hanim

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The effect of family-spouse adjustment on expatriate adjustment: Malaysia as a host country / Noor Hafiza Zakariya...[et al.] by Zakariya, Noor Hafiza, Othman, Abdul Kadir, Abdullah, Zaini

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The moderating effect of host country co-workers' citizenship behaviour on expatriate adjustment and contextual performance of expatriates in Malaysia by Zakariya, Noor Hafiza, Othman, Abdul Kadir, Abdullah, Zaini

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The effect of family-spouse adjustment on expatriate adjustment: Malaysia as a host country by Zakariya, Noor Hafiza, Othman, Abdul Kadir, Abdullah, Zaini

The influence of managers’ communication styles on employees’ job satisfaction among local and expatriate managers / Abdul Kadir Othman … [et al.] by Othman, Abdul Kadir, Hamzah, Muhammad Iskandar, Abdullah, Zaini, Abdul Rahim, Nooraini

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The influence of flexible work arrangement and remuneration on employees’ job satisfaction in private higher education institutions / Abdul Kadir Othman …[et al.] by Othman, Abdul Kadir, Mustafa, Hasfah Nurhanum, Hamzah, Muhammad Iskandar, Abdullah, Mohd Zulkifli

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The role of customer knowledge management towards organizational performance / Ahmad Suffian Mohd Zahari … [et al.] by Mohd Zahari, Ahmad Suffian, Abdul Rahman, Baharom, Othman, Abdul Kadir, Raja Baniamin, Raja Mariam

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The influence of consumer complaint behaviour on relationship quality among Malaysian mobile phone services subscribers: complainers versus non-complainers by A. Rahman, Mohd Khirzan Badzli, Haron, Sharifah Azizah, Paim, Laily, Osman, Syuhaily, Othman, Abdul Kadir

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Islamic working environment, organizational commitment and employee’s job satisfaction and performance in service industry in Malaysia: a conceptual paper / Muhamad Izzuddin Zainud... by Zainudin, Muhamad Izzuddin, Othman, Abdul Kadir, Haji Hassan, Faridah, Ahmad Fadzil, Ahmad Syahmi, Ramdzan, Al-Amirul Eimer

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Construct validation of consumer complaint behavioral scale in the Malaysian mobile phone services industry by A. Rahman, Mohd. Khirzan Badzli, Haron, Sharifah Azizah, Paim, Laily, Othman, Mumtazah, Osman, Syuhaily, Othman, Abdul Kadir

Factors that contribute to awareness of halal logistics among muslims in the Klang Valley / Emi Normalina Omar ...[et al.] by Omar, Emi Normalina, Ramli, Ahmad Adeel, Jaafar, HarlinaSuzana, Abu Hassan, LailatulFaizah, Othman, Abdul Kadir, Ali, Husniyati

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The effect of perceived service recovery justice on customer loyalty: role of customer affection as moderator in Malaysian telecommunication industry / Siti Aisyah Yaakob …[et al.]... by Yaakob, Siti Aisyah, Mohamad, Nur Syaahidah, Mohd Ghani, Nur Nashreena Aliya, Abd Rahman, Nur Ain, Othman, Abdul Kadir

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The influence of impulse purchase orientation, brand orientation, prior online purchase experience and online trust on online purchase intention among working adults in Kuala Lu... by Ilias, Hatta, A Rahman, Mohd. Khirzanbadzli, Wan Rashid, Wan Edura, Othman, Abdul Kadir, Saihaini, Shamsul Baharin, Sharkawi, Ismawati, Malini, Helma