Measuring intellectual capital : twelve case studies from the real world of training / di Phillips, Patricia Pulliam

Data collection : planning for and collecting all types of data / di 203507 Phillips, Patricia Pulliam

Bottom-line business coaching : how to design, deliver and measure high-value business coaching / di 219065 Anderson, Dianna, Phillips, Patricia

Data conversion : calculating the monetary benefits / di 203507 Phillips, Patricia Pulliam, Burkett, Holly

The consultant's guide to results-driven business proposals : how to write proposals that forecast impact and ROI / di Phillips, Jack J., 1945-, Phillips, Patricia Pulliam

Beyond learning objectives : develop measurable objectives that link to the bottom line / di Phillips, Jack J., 1945-, Phillips, Patricia Pulliam

ROI fundamentals : why and when to measure ROI / di 203507 Phillips, Patricia Pulliam, Phillips, Jack J.

The consultant's scorecard : tracking ROI and bottom-line impact of consulting projects / di Phillips, Jack J., 1945-, Phillips, Patricia Pulliam

Project management ROI : a step-by-step guide for measuring the impact and ROI for projects / di Phillips, Jack J., 1945-, Brantley, Wayne, Phillips, Patricia Pulliam

Return on investment in meetings and events : tools and techniques to measure the success of all types of meetings and events / di 408476 Phillips, Jack J., Breining, M. Theresa, Phillips, Patricia Pulliam