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  1. 1
    In spite of everything: Professionalism as mass customised bureaucratic production in a Danish government call centre

    In spite of everything: Professionalism as mass customised bureaucratic production in a Danish government call centre by Pia Bramming, Ole H. Sørensen, Peter Hasle

    Published 2009-06-01
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    Article
  2. 2
    Quality in Modern Nordic Working Life—Investigating Three Related Research Perspectives and Their Possible Cross-Fertilization

    Quality in Modern Nordic Working Life—Investigating Three Related Research Perspectives and Their Possible Cross-Fertilization by Stine Jacobsen, Pia Bramming, Helle Holt, Henrik Holt Larsen

    Published 2013-09-01
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    Article

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