Research on the characteristics of calls from psychological assistance hotline and the coping strategies of operators before and after the outbreak of COVID-19 in Changchun City by Zheng Xiaohua, Fang Fang, Yang Li, Wang Simeng, Fu Liping, Qi Yidan, Liu Qi, Liu Yang, Fang Yu, Chen Xin, Zhang Yan, Hao Linlin, Peng Bing, Zheng Ye, Sang Hong

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