Showing 1 - 3 results of 3 for search 'Ricardo F. Ramos', query time: 0.03s Refine Results
  1. 1
    From institutional websites to social media and mobile applications: A usability perspective

    From institutional websites to social media and mobile applications: A usability perspective by Ricardo F. Ramos, Paulo Rita, Sérgio Moro

    Published 2019-09-01
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    Article
  2. 2
    A Data-Driven Approach to Improve Customer Churn Prediction Based on Telecom Customer Segmentation

    A Data-Driven Approach to Improve Customer Churn Prediction Based on Telecom Customer Segmentation by Tianyuan Zhang, Sérgio Moro, Ricardo F. Ramos

    Published 2022-03-01
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    Article
  3. 3
    How the response to service incidents change customer–firm relationships

    How the response to service incidents change customer–firm relationships by Pedro Simões Coelho, Paulo Rita, Ricardo F. Ramos

    Published 2023-05-01
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    Article

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