Showing 1 - 2 results of 2 for search 'Roberta Duarte Fernandes', query time: 0.02s Refine Results
  1. 1
    Investigando as estratégias de respostas quanto ao boca a boca negativo on-line

    Investigando as estratégias de respostas quanto ao boca a boca negativo on-line by Roberta Duarte Fernandes, Giuliana Isabella

    Published 2019-12-01
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  2. 2
    Investigating online response strategies to address negative word of mouth

    Investigating online response strategies to address negative word of mouth by Roberta Duarte Fernandes, Giuliana Isabella

    Published 2020-03-01
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