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Evaluation of service quality of SIA in relation to four other airlines by Choo Seh Ching, Wong Seow Hong
Published 2014Other Authors: “…Roberta Wong Leung…”
Final Year Project (FYP) -
2
The complete servqual model applied in the habour view Dai-Ichi Hotel by Ng Chee Keen, Quek Li Yen, Tan Mak Koon Maurice
Published 2014Other Authors: “…Roberta Wong Leung…”
Final Year Project (FYP) -
3
Managing labour shortage problem in the hotel industry by Teo Choon Meng, Wee Shi Ming, Wee Soo Yee
Published 2014Other Authors: “…Roberta Wong Leung…”
Final Year Project (FYP)