The Implementationof Reference Services on the Library of State Universities in Surabaya by Gumelar Satya Dharma, Andri Dwi P, Dini Anggraini, Risma Fuadillah, Rona Irlando K., Mega Rakhma P., Meyrinda Firda, Agus Setiyawan, Darista Yusna, Nindhita Islahnia R., Aditya Ahmad Gani, Septian Eko B.

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