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    Business process reengineering of the IT helpdesk with ARIS Toolset Release 6.0 : the case of VLP company.

    Business process reengineering of the IT helpdesk with ARIS Toolset Release 6.0 : the case of VLP company. by Lee, Li Sze., Sim, Poh Len., Koh, Tze Kin.

    Published 2008
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    Final Year Project (FYP)

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