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  1. 1
    "God of Small Things": Service Interaction's Roots in Regulatory Focus and Affectivity

    "God of Small Things": Service Interaction's Roots in Regulatory Focus and Affectivity by Tali Seger-Guttmann, Iris Vilnai-Yavetz

    Published 2014-06-01
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  2. 2
    "If You are My Friend, Please Show Your Anger…": Differences Between Friends and Colleagues in Faking Emotions

    "If You are My Friend, Please Show Your Anger…": Differences Between Friends and Colleagues in Faking Emotions by Tali Seger-Guttmann, Hana Medler-Liraz, Joseph Guttmann

    Published 2012-12-01
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