Lean Knowledge Work by Upton, D

Process Range in Manufacturing: An Empirical Study of Flexibility by Upton, D

Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services by Upton, D

Lean Principles, Learning, and Knowledge Work: Evidence from a Software Services Provider by Upton, D

Radically Simple IT by Upton, D

Mechanisms for Building and Sustaining Operations Improvement by Upton, D

What Really Makes Factories Flexible? by Upton, D

"Tegan c.c.c.” and “Hrad Technika.” HBS Cases 609-038 and 609-039 by Upton, D

Flexibility as Process Mobility: The Management of Plant Capabilities for Quick Response Manufacturing by Upton, D

Improvable Systems. Web-based interview for OpenSource.com by Upton, D

Akshaya Patra: Feeding India's Schoolchildren. Harvard Business School Case 608038. by Upton, D

Fault Diagnosis and Computer Integrated Manufacturing Systems by Upton, D, Morrison, D

A Grammatical Approach to Routing Flexibility in Large Manufacturing Systems by Upton, D, Barash, M

Alternative Methods of Learning and Process Improvement in Manufacturing by Upton, D, Kim, B

Computer Integration and Catastrophic Process Failure in Flexible Production by Upton, D, McAfee, A

A Path-based approach to Managing Information Systems in Operations by Upton, D, McAfee, A

Cutting-Tool Management in Computer-Integrated Manufacturing by Upton, D, Veeramani, D, Barash, M

Programming and Recovery in Cells for Factory Automation by Upton, D, Rogers, P, Williams, D

Lean Principles, Learning, and Knowledge Work: Evidence from a Software Services Provider by Upton, D, Staats, B, Brunner, D

Team Familiarity, Role Experience, and Performance by Upton, D, Huckman, R, Staats, B