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Vesna Babić-Hodović
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Vesna Babić-Hodović
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Vesna Babić-Hodović
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1
Perceived Corporate Reputation and Pride as Drivers of Frontline Employees’ Reputation Impact Awareness: Mediating Role of Job Satisfaction
by
Vesna Babić-Hodović
,
Maja Arslanagić-Kalajdžić
Published 2019-01-01
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Article
2
Internal versus external service quality: reflections of employees and customers in the mirror
by
Emir Ganic
,
Vesna Babic-Hodovic
,
Maja Arslanagic-Kalajdzic
Published 2017-09-01
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Article
3
Ipa and Servperf quality conceptualisations and their tole for satisfaction with hotel services
by
Vesna Babić-Hodović
,
Maja Arslanagić-Kalajdžić
,
Amra Banda
,
Amina Sivac
Published 2019-05-01
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