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Vesna Tornjanski
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Vesna Tornjanski
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Vesna Tornjanski
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1
A CRM Performance Measurement in Banking Using Integrated BSC and Customized ANP-BOCR Approach
by
Vesna Tornjanski
,
Snežana Knežević
,
Boris Delibašić
Published 2017-05-01
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Article
2
Towards Sustainability: Effective Operations Strategies, Quality Management and Operational Excellence in Banking
by
Vesna Tornjanski
,
Sanja Marinković
,
Željka Jančić
Published 2017-02-01
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3
Effectiveness of knowledge transfer between project team members in digitally disrupted organizations
by
Vesna Tornjanski
,
Dejan Petrovic
,
Sandra Nesic
Published 2019-03-01
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