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Wan Afezah Wan Abdul Rahman,
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Examining industry-specific after-sales service quality towards the level of customer loyalty : a case of Malaysian national carmakers
by
Zainil Hanim Saidin
,
Wan Afezah Wan Abdul Rahman
,
Siti Noratisah Mohd Nafi
,
Rohaizah Saad
,
Sany Sanuri Mohd. Mokhtar
Published 2022
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