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  1. 1
    Exploring antecedents and consequences of burnout in a call centre

    Exploring antecedents and consequences of burnout in a call centre by Willie A. Visser, Sebastiaan Rothmann

    Published 2008-10-01
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    Article
  2. 2
    The development of a hassle-based diagnostic scale for predicting burnout in call centres

    The development of a hassle-based diagnostic scale for predicting burnout in call centres by Willie A. Visser, Sebastiaan Rothmann

    Published 2009-08-01
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    Article

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