Michelle Willis

Michelle Willis in 2016 Michelle Willis (born November 6, 1986) is a British-born, Canadian-raised singer/songwriter and keyboard player. She performs regularly as a solo artist and as a side musician with David Crosby and Becca Stevens. She has also worked with Iggy & The Stooges, Laura Mvula, Snarky Puppy, The Parachute Club, and the Zac Brown Band. Provided by Wikipedia
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  1. 1
    Thematic analysis without paradox: sensemaking and context

    Thematic analysis without paradox: sensemaking and context by Ozuem, Wilson, Willis, Michelle, Howell, Kerry

    Published 2022
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    Article
  2. 2
    Exploring the relationships between social media influencers and service failure recovery process: views from social influence and commitment-trust theories

    Exploring the relationships between social media influencers and service failure recovery process: views from social influence and commitment-trust theories by Ozuem, Wilson, Willis, Michelle, Ranfagni, Silvia, Rovai, Serena

    Published 2022
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  3. 3
    Exploring customers' responses to online service failure and recovery strategies during Covid‐19 pandemic: an actor–network theory perspective

    Exploring customers' responses to online service failure and recovery strategies during Covid‐19 pandemic: an actor–network theory perspective by Ozuem, Wilson, Ranfagni, Silvia, Willis, Michelle, Rovai, Serena, Howell, Kerry

    Published 2021
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    Article
  4. 4
    Determinants of online brand communities’ and millennials’ characteristics: a social influence perspective

    Determinants of online brand communities’ and millennials’ characteristics: a social influence perspective by Ozuem, Wilson, Willis, Michelle, Howell, Kerry, Lancaster, Geoff, Ng, Raye

    Published 2021
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    Article
  5. 5
    Managing creativity in the age of data-driven marketing communication: a model for agencies to improve their distribution and valuation of creativity

    Managing creativity in the age of data-driven marketing communication: a model for agencies to improve their distribution and valuation of creativity by Kallevig, Annette, Ozuem, Wilson, Willis, Michelle, Ranfagni, Silvia, Rovai, Serena

    Published 2022
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    Article
  6. 6
    Examining user-generated content, service failure recovery and customer–brand relationships: an exploration through commitment-trust theory

    Examining user-generated content, service failure recovery and customer–brand relationships: an exploration through commitment-trust theory by Ozuem, Willis, Willis, Michelle, Howell, Kerry, Ranfagni, Silvia, Rovai, Serena

    Published 2023
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    Article
  7. 7
    Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials’ views

    Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials’ views by Ozuem, Wilson, Willis, Michelle, Ranfagni, Silvia, Howell, Kerry, Rovai, Serena

    Published 2023
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    Article
  8. 8
    Dynamics of user-generated content and service failure recovery: evidence from millennials

    Dynamics of user-generated content and service failure recovery: evidence from millennials by Ozuem, Wilson, Willis, Michelle, Ranfagni, Silvia, Howell, Kerry, Rovai, Serena

    Published 2023
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    Article
  9. 9
    Exploring the relationship between chatbots, service failure recovery and customer loyalty: a frustration–aggression perspective

    Exploring the relationship between chatbots, service failure recovery and customer loyalty: a frustration–aggression perspective by Ozuem, Wilson, Ranfagni, Silvia, Willis, Michelle, Salvietti, Giada, Howell, Kerry

    Published 2024
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    Article
  10. 10
    Effects of online brand communities on millennials' brand loyalty in the fashion industry

    Effects of online brand communities on millennials' brand loyalty in the fashion industry by Ozuem, Wilson, Willis, Michelle, Howell, Kerry, Helal, Guida, Ranfagni, Silvia, Lancaster, Geoff

    Published 2021
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    Article

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