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Assessing Service Quality and Customer Satisfaction of Electric Utility Provider’s Online Payment System during the COVID-19 Pandemic: A Structural Modeling Approach by Yung-Tsan Jou, Charmine Sheena Saflor, Klint Allen Mariñas, Michael Nayat Young, Yogi Tri Prasetyo, Satria Fadil Persada
Published 2022-11-01
Article